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How We Protect Your Account and Payment Information

When you open an account with pjo slot, your personal details and deposit history stay secure.

Data encrypted on fileDANA, OVO, GoPay, QRIS secureYour withdrawal rights protected
Explore the Lobby Read FAQ
pjo slot How We Protect Your Account and Payment Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

Email Support Send privacy questions to our data team at [email protected].
Live Chat Open the chat widget in your account lobby Monday–Sunday, 09:00–23:00 Indonesia time.
Account Settings Log in, go to Settings > Privacy & Data to download your personal records…
HOW WE OPERATE

Data Security and Your Account Protection

Encryption Standard

All data between your device and our servers uses TLS 1.2 encryption. Payment details—DANA, OVO, GoPay, QRIS—are tokenised so we never store your full banking credentials on our systems.

Withdrawal Verification

When you request a payout, we cross-check your identity against your registration data and payment method on file. Withdrawals to DANA, OVO, GoPay and QRIS typically clear within 15 minutes after verification.

Cookie and Tracking

We use session cookies to keep you logged in safely and analytics cookies to improve site speed. You can manage cookie preferences in your browser settings; disabling non-essential cookies will not block your account access.

Data Retention

Account details are kept for the duration you hold an active account plus a grace period of 90 days after closure, where local law permits. Deposit records are retained for seven years to comply with financial regulations.

Third-Party Sharing

We share payment data only with your chosen payment provider—DANA, OVO, GoPay, QRIS—and with fraud-prevention partners. We never sell personal data to advertisers or marketing firms.

Policy Updates

When we change this policy, we notify you via email and display a banner in your account. Material changes require your acknowledgement before you can continue playing.

Privacy Policy Questions Answered

Yes. Log into your account, go to Settings > Privacy & Data, and click 'Download My Data.' We'll send you a complete file within 5 business days. You can also email [email protected] with your account number and request a manual export.

We retain deposit records for seven years to comply with financial regulations, even after account closure. Transaction records for DANA, OVO, GoPay and QRIS withdrawals are kept for the same period. You can request deletion of your name and contact details after 90 days.

No. Your payment method is linked only for deposit and withdrawal processing. You can unlink it anytime in Settings > Payments. Once unlinked, future transactions won't auto-recognize your method, but your historical records stay filed for regulatory purposes.

Your account becomes inactive immediately. Personal data is anonymised after 90 days, but transaction records tied to your account are retained where local law requires. You can request early deletion of non-essential data like phone number or address through our support team.

We use your gameplay and session data internally to detect fraud, improve site speed, and customise your lobby view. We do not sell this data to third parties or use it for external marketing campaigns. You can disable non-essential analytics in your account settings.

Essential cookies (login, security) cannot be disabled; they're required for account access. You can disable marketing and analytics cookies in Settings > Privacy > Cookie Preferences. Browser settings also let you clear cookies entirely between sessions.

Your account data is held in secure data centres; the exact location depends on local law and our operational setup. Contact [email protected] with a data residency request. We'll confirm what's possible and process your request within 10 business days where local law permits.

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